If you join us, you will be responsible for the followings:

1, Separation Processing and Administration

• Ensure the completion of all separation related activities, including coordination with offices and outgoing staff members. Determine and process benefits and entitlements. Administer processes related to Pension and HLIS.

2. Review and Process Cases

• Accurate and consistent Application: This involves meticulously applying policies and procedures to ensure transactions are compliant and accurately administered in various systems. Adhering to procedures and policies, case management guidelines, timelines, and SOPs is crucial for maintaining compliance, consistency, and financial accuracy.

3. Productivity and SLA adherence

• Timely and error free processing: Efficiently planning and prioritizing tasks based on the workload and timelines of case requests. This includes keeping abreast of SLA compliance each month and using daily monitoring reports/systems to manage workload effectively.

4. Other Tasks as assigned

What you need to have?

• Education: Completion of secondary education, preferably supplemented by technical or university courses related to the field of work.is a minimum requirement.

• Work Experience: A minimum of five (5) years of progressively responsible administrative or clerical work experience required. A completed university degree from an accredited institution will be counted towards the minimum work experience requirement. Minimum two (2) years of relevant experience is required for candidates holding bachelor’s degree in relevant fields. A relevant master’s degree may replace additional two (2) years.

• Skills: Excellent communication, presentation and problem-solving skills, digital tools and systems knowledge are required. Ability to manage tasks and projects effectively and prioritize is required.

• Language Requirements: Fluency in English (verbal and written) is required.

What we offer?

• 3-month fixed term contract,
• Friendly and modern office environment
• Competitive salary depending on your skills and experience