If you join us, you will be responsible for the followings:

1. Review & Filing of HR data and records and processing of tasks in service gateway
• Ensure that HR data from required sources are verified and filed into appropriate systems as per requirements. This involves meticulously applying policies and procedures to ensure transactions are compliant and accurately administered in various systems. Adhering to procedures and policies, case management guidelines, timelines, and SOPs is crucial for maintaining compliance, consistency.

2. Productivity and SLA adherence
• Timely and error free processing: Efficiently planning and prioritizing tasks based on the workload and timelines of case requests. This includes keeping abreast of SLA compliance each month and using daily monitoring reports/systems to manage workload effectively.

3. Track and process all the necessary mailings for the unit/and maintain an ordering mechanism for new supplies
4. Perform ad hoc projects as required by team
5. Other tasks as deemed necessary

What you need to have?

• Education: Completion of secondary education, preferably supplemented by technical or university courses related to the field of work.is a minimum requirement.

• Work Experience: A minimum of five (5) years of progressively responsible administrative or clerical work experience required. A completed university degree from an accredited institution will be counted towards the minimum work experience requirement. Minimum two (2) years of relevant experience is required for candidates holding bachelor’s degree in relevant fields. A relevant master’s degree may replace additional two (2) years.

• Skills: Excellent communication, presentation and problem-solving skills, digital tools and systems knowledge are required. Ability to manage tasks and projects effectively and prioritize is required.

• Language Requirements: Fluency in English (verbal and written) is required.

What we offer?

• 3-month fixed term contract,
• Friendly and modern office environment
• Competitive salary depending on your skills and experience