Network and Telecom Infrastructure – Operations support (IF - 11956)

A munkáltatóról / About the company
On behalf of our Client, one of the biggest humanitarian organizations in the world, we are looking for a qualified Network and Telecom Infrastructure – Operations support to their Budapest-based IT Competence Center.
Pozíció részletezése / Position overview

• Provide 3rd level operational support for the global organizational networking and
telecommunication infrastructure and services while ensuring compliance to ITIL and
other applicable Frameworks. Work cross-functionally to manage operational incidents
and service requests.
• Contribute to the design and deployment of network and telecom solutions by advising
on the impact of planned changes, assisting operations in the roll-out and postimplementation.
• Design, install and maintain corporate LAN, WAN/SD-WAN, VPN, Wireless, VoIP, PSTN
networks and security systems including but not limited to routers, switches, firewalls,
wireless controllers and access points, radius servers, proxies, IPS/IDS/HIPS systems,
SIEM, EPM/EDR, NAC solutions, and other networks/security services and appliances
across all IFRC locations, offices and data centers.
• Establish and maintain network asset management processes, including maintaining
network components inventory and related documentation, layouts, and technical
• Ensure service availability and quality by continuous monitoring and adaptation of
network performance metrics and overall health.
• Develop and regularly evaluate KPIs and SLAs/OLAs for the services in scope and
maintenance and monitoring of compliance against IFRC standards.
• Perform or control the execution by consultants of regular security audits and
vulnerability assessment of cloud and on-premises network infrastructure, adequately
develop and implement risk mitigation plans for the findings.
• Participate or control the execution by consultants in the preparation and execution of
penetration testing activities, taking part in risk assessment, identifying and evaluating
risk/threat factors, and implementing/reviewing/updating existing control and
compliance mechanisms.
• Build up and sustain strong vendor and business relationships with external and
internal stakeholders based on a foundation of transparency, trust and open
• Maintain accurate technical documentation related to systems in scope, transfer
knowledge to colleagues, ensure sufficient documentation is available for tasks
assigned to 1st or 2nd-level support staff
• Manage the the global network and telecommunication infrastructures capacity in line
with short and long-term demands, and constantly improving operating efficiencies.
• Act as a subject matter expert for Secretariat departments, business units, and national
societies by providing network designs, cost estimates, case-studies, Proof of Concepts,
and technical solutions and documentation as required.
• Research, analyze and suggest innovative technologies to improve the existing or
replace the legacy network and telecommunication technologies.
• Design new and optimize existing network and Telecom Infrastructure standards to
ensure secure connectivity across data centers and field offices and in accordance with
the applicable Enterprise Architecture policies and departmental or organizational


Engineering degree, in computer sciences discipline or equivalent experience.
• ITIL certification or equivalent experience and proven track record of ITIL usage in an
enterprise environment.
Confidential -- Not Protected
• CCNA (Cisco Certified Network Administrator and Professional) certification is required or equivalent experience with a commitment to obtain such certificates in the foreseeable future.
• Minimum 8 years of professional experience in the administration, setup, maintenance, data center operation.
• Minimum 10 years of professional experience in the IT field, with minimum 5 years of
networking (WAN/SD-WAN, LAN, Wi-Fi, VoIP) and Firewall infrastructure design and
administration. Demonstrate a solid understanding of network layers, topologies,
protocols, and hands-on experience in advanced troubleshooting of complex
infrastructure issues.
• Proven track record in managing large Windows networks, including
ADDS/ADFS/ADCS/DNS/DHCP and other related networking and security services.
• Minimum 3 years of professional experience in operational maintenance and
configuration of hybrid cloud infrastructure. (O365, AzureAD, AzureAD Connect, Web
Application Proxy…etc.)
• Minimum 8 years of professional experience in the administration, setup, maintenance,
and management of Windows Servers, including failover clustering.
• Experience in service management and reporting tools.


Cím: 1134 Budapest, Dévai utca 19. VIII/811

E-mail cím: office[kukac]

Mobil: +36 70 399 9557

+36 70 668 1682
(English speaking contact)