Main Duties and Responsibilities

Employee Lifecycle & HR Administration

- Manage end-to-end employee lifecycle by being the first contact person for colleagues via phone, chat, and online requests
- Prepare all types of documentation for employees, such as contracts, agreements, and employment verification letters, in a timely manner
- Support the on/offboarding process for the region
- Keep the HR database updated regarding all company structure changes and employee data
- Respond to written and verbal inquiries from internal and external sources to provide information and facilitate communication
- Keep appropriate records on communication with employees and properly store and safeguard required documentation and correspondence
- Actively participate in ongoing initiatives and projects outside of day-to-day work
- Perform and prioritize multiple tasks under time constraints and shifting priorities
- Follow and give oral and written directions to employees; maintain cooperative working relationships; interact with employees in a helpful, courteous, and concierge manner
- Identify areas for optimization in HR processes and help reduce manual touch points
- Assist with resolution of employee queries
- Manage relevant ad hoc duties and special projects
- Help to collate data for internal/external audit
- Provide HR customers and colleagues with excellent HR customer service
- Archiving of HR-related documents as per Record Retention Schedule

Payroll Administration

-Process payroll for all employees accurately and on time
-Ensure compliance with all payroll regulations and laws
-Maintain payroll records and ensure data integrity
-Handle payroll inquiries and resolve any discrepancies
-Collaborate with HR and finance teams to ensure accurate payroll processing
-Assist with payroll audits and reporting
-Stay updated on payroll best practices and regulations

Requirements

-3-4 years relevant work experience in HR administration
- College or University degree
- Fluency in English
- Advanced computer skills, including office applications, with a strong affinity for technology and digitization
- Good analysis, interpretation, and problem-solving skills
- Excellent customer service and communication skills
- Ability to prioritize and organize many independent processes
- Attention to detail and appropriate system inputs, especially when handling sensitive employee data

Preferred Qualifications

- Experience with ServiceNow, Workday, or comparable HCM systems
- Knowledge of any European language