This role is critical in establishing a high-performing HR operations environment that supports global teams with efficient, scalable, and people-centered processes. The Director will lead the setup and continuous development of the HUB, manage regional HR teams in Hungary and Romania, and ensure operational excellence across the employee lifecycle.

The ideal candidate combines strong operational HR expertise with leadership capabilities, international experience, and a passion for building structures, teams, and scalable processes.

Key Responsibilities

· Build, develop, and lead the Global P&C Operations HUB in Budapest

· Define and implement the operational strategy, processes, and service standards for global HR administration

· Establish scalable and efficient HR operational procedures across international teams

· Drive continuous improvement initiatives and operational excellence within the HUB

HR Operations & Administration

· Oversee global P&C administrative processes including:

· Employee data management in HRIS systems

· Contract and document administration

· Onboarding and offboarding processes

· Employee lifecycle administration

· P&C compliance and documentation

· Ensure data accuracy, process consistency, and legal compliance across regions

· Act as process owner for P&C operational workflows and governance

Leadership & Team Management

· Lead and further develop P&C operational teams for our HUB and the existing team in Hungary and Romania

· Foster a collaborative, service-oriented, and high-performance culture

· Define KPIs and monitor operational performance and service quality

· Support and manage all topics around labor law

Stakeholder Management

· Collaborate closely with global P&C Business Partners, Payroll, Finance, IT, and business leaders

· Serve as key contact for HR operational topics across international teams

· Support transformation and change initiatives related to P&C operations and systems

Systems & Process Excellence

· Drive optimization and standardization of HRIS and administrative processes

· Partner with system owners and IT teams to improve automation and user experience

· Monitor operational risks and ensure adherence to policies and regulations

About you

· Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field

· 5 years of leadership experience in HR Operations, Shared Services, or People Operations

· Strong expertise in HR administration, HRIS systems, and employee lifecycle processes

· Strong process mindset with hands-on experience building scalable operational workflows from scratch

· Strong project management and organizational skills

· Experience working in an international and fast-paced environment

· Excellent stakeholder management and communication skills

· Ability to lead through change and scale organizations

· Fluent in Englis and Hungarian; additional Eastern European language skills are a plus

What we offer

· A collaborative and high-performing People & Culture team

· Driving improvements and consistency across markets

· Flexible working options (2-3 days in the office and 2 days remote work)

· A value-driven culture focused on innovation, efficiency, and excellence

· Great team events

· Modern tools to make your work easier