IT Global Infrastructure Lead (SE-12048)
-- As the Global Infrastructure Lead, you will provide visionary leadership to ensure the efficiency, security, and adaptability of our partner’s technology infrastructure worldwide. Your responsibilities will include:
-- Providing technical leadership to optimize the performance of IT infrastructure in conjunction with their strategic partners and vendor base
-- Overseeing the discovery, planning, installation, maintenance, and acceptance of new and updated infrastructure components and services
-- Investigating and managing the adoption of tools, techniques, and processes for the management of systems and services, including automation
-- Ensuring operational procedures and documentation are up to date and fit for purpose
-- Identifying, recording, monitoring, and resolving operational issues
-- Aligning service expectations, security requirements, and quality standards.
-- Planning the procurement of all infrastructure equipment, related hardware, and software licenses
-- Managing vendor contracts, including negotiation, service level management, and streamlining engaged vendors
-- Controlling day-to-day spend with the help of Finance and GVM Team
-- Participating in service reviews with infrastructure vendors to ensure service levels are maintained
-- Ensuring cost-effective infrastructure services and associated contracts are in place
Experience/Skills Required :
-- 5+ years of experience in product-based / direct selling businesses with exposure to manufacturing, distribution, and commercial functions
-- Visionary mindset with the ability to balance simplicity and cost-effectiveness, performance and resilience, flexibility and scalability.
-- Personal drive to understand modern infrastructure technologies and practices, including virtualization, microservices, systems and storage, networks, and security.
-- Experience in delivering through a highly outsourced strategic partnership model.
-- Excellent analytical and problem-solving skills.
-- Bachelor’s or Master’s degree or equivalent with related industry experience.