Team Manager Cash Collection - Benelux & Nordics (PE-9148)

A munkáltatóról / About the company
Our multinational partner company is searching for candidates for a Team Manager Cash Collection – Benelux & Nordics position.
Pozíció részletezése / Position overview
What you’ll be doing:

• You will be responsible for the Cash Collection performance within Finance, and the credit management process efficiency and compliance (including Dunning, Escalation, Disputes)
• Supervising a regional team, taking responsibility for the integrity and accuracy of day-to-day financial cash collection operations to the required standards. This may involve reporting, consolidation, providing commentary and analysis of financial information.
• Deliver against target, scorecard and KPI measures whilst securing value for money to their stakeholders as well as providing a first class collections service across the customer base
• Coach your team towards a high performance culture, and motivation and work collaboratively across any stakeholders within our company as well as to manage the day to day customer relationship during the Financial processes and contribute to the Customer Satisfaction target
• Supervise and coach the regional Cash Collections Financial team
• May oversee the work of more junior staff and will provide technical advice and coaching where appropriate
• Manage daily relationship with in-countries finance team
• Master country specific processes and share knowledge with the other Cash Collection Teams
• Process and secure the High level Cash Collection process and performance
• Supervise the Credit Management processes and ensure compliance with the required Standard set defined by your management
• Manage portfolio and work list priorities for your team members
• Coordinate debt issue resolution as well as invoice dispute resolution
• Responsible for Bids and Contract renewal Credit Check evaluation and approval
• Manage Bank statement extract and total overview on a daily basis
• Develop appropriate procedures to improve efficiency
• Own and manage low level processes
• Responsible for improvements to these processes in line with customer requirements. Identifies opportunities for continuous process improvement
• Participate/support/initiate projects in order to improve processes
• Responsible for regular structural archive process
• Performance Accountable for his team/portfolio DSO, overdue debt reduction, unapplied payment resolution performance target achievement
• Accountable for timely queries/disputes resolution in accordance with SLAs
• Accountable for fraud management and monitoring
• Accountable for financial risk monitoring and identification as well as taking the appropriate action
• Compliance Accountable for compliance with the Credit Management Policy and local regulations
• Ensure all process controls (SOX, etc) are executed and documented accordingly
• Provide audit materials, reporting, and secure the audit process(external/internal)
• Ensure manuals/documentations are up to date (SOP/Processes…)
• Manage the day to day customer relationship during the Financial processes and contribute to our Customer Satisfaction target
• Ensure our company’s internal stake Holders are provided with adequate and accurate financial information on a timely manner
• Reporting Provide monthly Financial reporting (overdue debt ,DSO unapplied payment, dispute resolution)
• Provide weekly Top Deb overview to Business unit with actions required
• Manage daily/week/monthly cash forecast and provide weekly input to Working Capital Analyze and validate the aged Debt and other reporting
• Analyze payment trends Report Interest on Late payment Report his/her customers regional portfolio payments and promised payment on daily basis

What you need to have:

Soft skills:

• Ability to meet the customers’ needs in line with the business requirements
• Focusing on the objectives and the required outcomes of the processes during delivering a service
• Working with a cooperative and positive attitude in a group settings to achieve common goals
• The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience
• Ability to comprehend and to systematically organize the various aspects of a problem or situation
• Taking the responsibility and takes care of the consequences of making a decision
• Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation

Professional skills:

• Strong Communication and negotiations (verbally and written)
• Self-sufficient/innovative
• Commercial experience in an International global environment
• Hard working, results oriented, team player with a credible track record of successful credit management

Language skills:

• English on a fluent level
• Dutch on a fluent level

What we offer:

• Using & improving your language knowledge
• Multinational and modern environment
• Competitive compensation package
• Good possibilities to grow within the company
• Personalized training opportunities


Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím:

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30