Senior Tier3 Support Engineer (Avaya) (LE-9104)

2019-03-12-Budapest-Information Technology
A munkáltatóról / About the company
Our client is one of the world’s leading company in telecom sector. For its continuously growing organization we are currently looking for Junior L2 Support Engineer.
Pozíció részletezése / Position overview
The future employee will responsible for the solution of Tier3 Avaya system problems on site.

Main responsibilities:
– Keep contact with Tier1 and 2 engineers
– Control and analyse the Tickets from the lower support level
– Analyse log file-s
– Examine the Avaya equipment remotly
– Explore the root of the technical problem
– Identify and document the product errors for the development team

Requirements:
– Fresh graduate or 1-2 years working experience especially with Avaya Network Systems
– Theoretical or practical knowledge and strong interest to VoiP systems
– Strong English knowledge both oral and written
– Good analitical skills
– Strong communication skills
– Customer focused mindset

We offer:
– Excellent technical training
– Deep and comprehensive knowledge with networks solutions and devices
– Continuous knowledge transfer
– Expert career path
– Inspiring international team
– Regular language usage
– Flexible shifts

If you are interested in the above position please send your CV in MS word format to viktor.farkas@jobsgarden.hu and if you are not our registered user, please also register on our website: www.jobsgarden.hu

KAPCSOLAT

Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím: office@jobsgarden.hu

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

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