The incumbent will provide support in the context of its business transformation. Working within the respective Division, the person will provide support to users in making use of corporate systems in compliance with applicable policies, financial rules, and regulations. The incumbent supports translating business requirements into specifications for IT developers inside and/or outside of the Organization. The person will work closely with the supervisor and with colleagues from the respective Divisions towards enhancement and automation of business processes using technology.

Key responsibilities:

-- Assist in gathering requirements for ERP change requests and in solutions and design for business process challenges, using technology.
-- Record data, assure accuracy of computation and completeness of documents and maintain continuing status of allotments against obligations.
-- Prepare recurring reports on assigned tasks.
-- Prepare special reports to clarify problems or as requested for other reasons.
-- Brief and assist staff as required.
-- Initiate correspondence to verify data, answer queries and obtain additional information on accounts and financial transactions and other processes, as required.
-- Provide post-change follow-up and user support to ensure successful stabilization.
-- Perform other related duties as required

Required experience:

-- Fresh graduation
-- 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
-- Work experience with IT systems and in business analysis. Prior experience with ERP
-- Experience in finding technical solutions and efficiencies for business process challenges
-- Proven ability to deal with multiple tasks in a courteous and service-oriented manner in demanding working conditions that often have short deadlines
-- Proficient with Microsoft Office tools
-- Excellent level of coordination skills, proven ethical practices and high level of inter-personal skills and emotional intelligence
-- Working knowledge of English

Additional skills/experience:

-- Demonstrated ability to learn new software tools and methods of supporting business processes.
-- Demonstrated ability to manage tasks to a target timeline.
-- Experience with UN or International Organization rules/procedures and processes.
-- Experience with UN Organization business functions and/or policies and practices