Service Manager (EK-11599)

A munkáltatóról / About the company
On behalf of our multinational Client we are looking for a qualified Service Manager to their Budapest office.
Pozíció részletezése / Position overview
Our partners employees have been working hard to secure people’s lives and to give courage to customers for what’s ahead.
Is providing good service something that motivates you, too? Then why not join them in developing innovative products and services in an international environment!

Key Requirements/Skills/Experience:
• Creating and monitoring IT SLA, publishing it to customers
• Executing IT Governance tasks, creating and publishing assurance reports
• Coordinating customer requests between IT resolution teams and System analysts
• Communicating with IT resolution teams, Service Managers, Demand Managers and Customers
• Monitoring of top priority projects and incidents (P1-2)

Desired Requirements/Skills/Experience:
• Education or experience in IT (university degree or equivalent work experience)
• Minimum 1-2 years of Adequate experience
• Advanced English is a must
• Good written and verbal communicational skills
• Proactive attitude, sense of initiative and ability to work independently

Nice to have:
• Experience in similar position


Cím: 1134 Budapest, Dévai utca 19. VIII/811

E-mail cím: office[kukac]

Mobil: +36 70 399 9557

+36 70 668 1682
(English speaking contact)