User Experience Designer (LJ-11056)

Pozíció részletezése / Position overview
Job Description:
You are responsible for the consulting, the planning, the conception and the introduction of new services and tools. Manage together with the whole GS/TE the implementation of the digital framework within the business.

– Live cooperation: Identify potentials and new needs together with your customer and create new services
– Create something new: identify potentials and needs within the organization to create great end to end solutions and services to reach a better customer experience; support the development of the digital business strategy, policy deployment and implementation of dashboards as well as reporting tools within the business.
– Point of contact: Act as point of contact for Product Owner, Service Owner and Project Leads, BU leaders, employees and stakeholders
– Structured analysis: Identify user needs with qualitative and quantitative research methods and communicate them within the customer team.
– Inspire customers: You are responsible to conduct Innovation und Design Thinking workshops together with your customer.
– Help shape the future: support the digital framework deployment, identify and engage change champions, establish an open community of decentralized change agents as well as redefine the talent management for the digital age.
– Use your creativity and freedom: support the creation of diverse and novel ideas, broad interests and constructive criticism
– Integrated implementation: support the business to analyze and interpret data for key messages to support the decision making, including the outputs of analytical tools, methodologies and models.
– Related experience in Enterprise Service Management in Servicenow will be a plus

– Personality: You are characterized as a visionary and open-minded person. You are a team player, passionate about new technologies and you convince with your flexible and hands-on mentality.
– Working practice: thinking analytically, working strategically and conceptually
– Experience: several years (3-5) of relevant professional experience in the field of UX projects, User-centered-design methods
– Skills: Excellent communication and interpersonal skills. Strong analytical and problem solving skills. Joy of working with customer teams.
– Qualifications: A post graduate information management or data governance qualification or at least three years’ experience working within an information or data governance setting is an advantage; PBI, basic automation, data analytics, basic HTML is an advantage
– Languages: very good English skills written and spoken, good German skills written and spoken is an advantage
– Education: Bachelor’s or Master’s Degree in Psychology or Interaction Design or Information Design or similar

What they offer you?
– flexible worktime options
– mainly home office after the pandemic too
– benefits and services
– childcare offers
– medical services
– employee discounts
– various sports and health opportunities
– catering facilities
– room for creativity
– urban infrastructure

If it sounds interesting do not miss a great opportunity! Send your CV immediately to
She will contact you asap.


Cím: 1134 Budapest, Dévai utca 19. VIII/811

E-mail cím:

Mobil: +3670 399 9557

+3630 4450677
(English speaking contact)