– Manage Billing Operations resources in Gurgaon driving the company values and high performance team culture
– Drive billing operation improvement roadmap plan for billing Wholesale customers
– Secure timely and accurate manual/automatic billing production for Wholesale group
– Manage Wholesale Billing Operations virtual team
– Supervise Wholesale Billing cycle, invoicing and dispatching processes.
– Secure monitoring and achievement of Billing Key performance accuracy and quality target for Wholesale group billing process
– Secure Billing Key performance Customer Satisfaction target for Wholesale Group and Ensure that customer disputes are investigated, discrepancies are picked up and resolved in a timely manner
– Manage VAT Recovery billing cycle, invoicing and dispatching processes for all affected customers
– Home office is available in this role depending on further agreement

What you need to have:

Soft skills:

– Focusing on the objectives and the required outcomes of the processes while delivering a service
– Communicating effectively and efficiently while adapting to your audience and getting the message through as intended
– Taking the responsibility and taking care of the consequences of making a decision
– Using all data and information available to analyse and understand a situation, with the aim of supporting decisions

Professional skills:

– Finance background-Billing or Collection or GL
– Excel proficiency
– Communication Skill
– Analisys and problem solving
– team leadership is an advantage

Language skills:

– English on a fluent level
– Italian on a fluent level

What we offer:

– Using & improving your language knowledge
– Multinational and modern environment
– Competitive compensation package
– Good possibilities to grow within the company
– Personalized training opportunities