UNHCR - Assistant Talent Development and Performance Officer (PE-10778)
Duties and Qualifications
Assistant Talent Management and Performance Officer
Organizational Setting and Work Relationships
The Assistant Talent Management and Performance Officer will support and advise employees on the current and the new performance management engagement processes. S/he will engage with relevant focal points and HR teams in the field and facilitate the collection of qualitative and quantitative data. The incumbent will make recommendations to performance management focal points for capacity building of the workforce on areas related to staff engagement, performance development and talent management. The Assistant TMP Officer is responsible for overseeing performance management tasks such as the management of conversions from GS to NO, conducting quality assurances checks on performance appraisal documents, and facilitating training for in-house and field HR focal points. Thus, the incumbent needs to be very meticulous when providing information/advice with a view to maintaining a consistent approach in the interpretation and application of relevant HR policies and guidelines. A strong cooperation with other Sections/Units within DHR and within the Organization as a whole is critical for the achievement of the Section’s objectives and therefore the incumbent of the position is required to closely collaborate with, among others, the Regional Bureaux, the Personnel Administration and Payroll Section, HRSS, the Posting Unit, Affiliate Partnership and Recruitment Section and Assignment Management Section.
The incumbent normally reports to the Head of Unit. The Assistant Talent Management and Performance Officer is responsible for providing technical and policy advice on Performance Management to individual staff members, managers and team members. The incumbent will work quite independently on regular assignments with an oversight from the manager, who will provide general guidance and work plans for identifying work priorities and appropriate approaches. Moreover, the incumbent should be able to generate statistical reports, dashboards and use data tools for performance management processes, in order to provide the required technical and organizational support to the Performance Management Unit.
The incumbent will give system and functional support to the Organisational Capability and Performance Unit (OCPU) by resolving incidents encountered by the clients in dealing with performance appraisals in the system notably performance management module and talent development tools and processes.
As the Assistant TM P Officer will be dealing with very confidential information concerning all UNHCR staff members the incumbent needs to demonstrate discretion, be service-oriented when dealing with clients of all grades, demonstrate sound judgement, and know when to refer the case/issue to his/her supervisors for consultation. The incumbent may supervise GS staff members, providing technical support towards deliverables.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
– Support performance management and talent development capacity building initiatives for both HR and Managers in the field through the development and delivery of learning events (mostly virtual) on key aspects of talent development and performance management, career conversations.
– Implementation of Performance & HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
– Implement strategic and operational initiatives to ensure timely provision of HR solutions, prioritizing according to the needs and risks.
– Initiate and drive new Performance initiatives and projects as required.
– Contribute to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation, and high performance
– Contribute towards the design and create tools for performance monitoring – talent identification/early identification of poor performance and assist managers in dealing with underperformance.
– Develop training materials and resources on performance management and deliver webinars.
– Support team members on Performance Management policy related interpretation and guidance.
– Review all performance related documentation prepared by performance analyst s and manage oversight of HR administrative processes, documentation and application of performance management policy.
– Provide support to the OCP Unit in preparing technical reports, correspondence, project or programme plans and general reference documents.
– Perform any other responsibility/function, including acting as back-up for colleagues when on leave/mission, as delegated by the Head of Unit, or the direct supervisor.
– Perform other related duties as required.
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
Field(s) of Education
Administration; Adult Education; Business Administration;
Communication; Project Management; Human Resources;
Human Rights; Information Management; International Development;
International Law; Journalism; Logistics;
Management; Organizational Development; Social Work;
Political Science; or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Relevant Job Experience
Minimum of 1 year of professional work experience in Human Resources and the Performance Management field. Deep and relevant experience in people management and strategic talent management with an emphasis on performance management practices that is developmental Experience in coaching, supervising, and managing team. Relevant ERP experiences in the area of responsibility – Talent, performance and career development
Additional coursework or certification in project management, organizational psychology/development, or human resources management or related field in social sciences would be a strong asset. Knowledge and experience of UNHCR’s operations, procedures and issues regarding UNHCR persons of concern.
TR-Adult Education Methodologies
TR-Training and Capacity Building of Governments and/or national programs
TR-Training Design and Material Preparation
TR-Assessment of Learning Needs
TR-Design & development of learning solutions including for e-learning & distance learning
SO-Critical Thinking and problem solving
CO-Drafting and Documentation
IT-Microsoft Office Productivity Software
(Functional Skills marked with an asterisk* are essential)
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates
-Teamwork & Collaboration
-Commitment to Continuous Learning
-Client & Result Orientation
-Empowering and Building Trust
-Planning and Organizing
-Innovation and Creativity
The Assistant Talent Development and Performance Officer supports Global Learning & Development Centre`s mission to deliver an integrated talent and performance management strategy that creates an enabling environment for performance accountability and empowerment for talent development. Talent development and Performance management focus on three main areas, Talent Planning & Communication, Organizational Capability & Performance, and Talent Identification Development & Engagement. This position explicitly supports Organizational Capability & Performance Unit.
Please also note that English and Hungarian is essential for this Job Opening
The closing date is 01/12/2021
The position number is #10030108
BENEFITS: Annual leave: UNHCR staff members holding a fixed-term appointment will accrue annual leave at the rate of 2.5 working days for each full calendar months of service (i.e. 30 working days per year). Pension system: Staff members holding a fixed-term appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF). Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.
Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted. UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
Applications can be submitted here: