EMEA User Experience Specialist (PE-10777)

2021-11-17-Budapest-Értékesítés/Marketing
A munkáltatóról / About the company
The specialists will be responsible for the delivery of a compelling digital customer experience for a number of key personas. The role will work in close collaboration with colleagues in central, division and field marketing to design and implement digital interactions across multiple channels (web, email, automated nurture, blogs, social and other communications) that drive increased awareness, consideration and demand for company’s offer. The role will make use of the analytics to develop testing methodologies which ensure continuous improvement of the delivered customer experience.
Pozíció részletezése / Position overview
What you’ll be doing:

– Provide continual support and guidance to Divisions and Segments in order to develop content and tools which will be aligned with the related target persona needs.
– Support the implementation of testing methodology across all digital assets
– Continuously monitor campaigns and content effectiveness to maximize their performance in a CI framework
– Support with setting up and documenting the vision and plan for user experience across all digital assets
– Participate in short- and long-term planning efforts to define implementation changes based on ideal user experience for web, email automated nurture, blog and other communications
– Support with strategic design and user-experience decisions related to core, and new, web experiences
– Creating and modifying web and email layouts based on strategic guidance and plan
– Assists in designing UX metrics to measure and track the impact of design changes on user experience

What you need to have:

– Bachelor’s Degree, Marketing, BA or Psycology preferred
– 2-3 years’ experience practicing user-centered design, UX development or testing
– Fluent in English
– Technical knowledge: Web content management; Marketing Automation; Contact database management; Search Engine Marketing; Social Media management; use of common Marketing Technology platforms, Content Development and Publication in a CMS, proven track record of user experience development, Proficiency with one or more usability testing tools or services.
– Soft skills: Analytical; agile learner, design thinking, customer-centric thinking

What we offer:

– We make your contributions matter – reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.
– We make your wellbeing matter – We put your health and safety first. Wellness at the company is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen
– We make forward thinking matter – We encourage our employees to adapt, innovate, and collaborate to engineer the best digital solutions for our customers. Your digital mindset is an important stepping stone towards building a more secure and sustainable digital future.

KAPCSOLAT

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