iSW Sales Support representative with French (PE-10723)
What you’ll be doing:
We are seeking a strong junior talent to join the Budapest-based Sales Support pillar of iSW COO, to deliver highly efficient and value-added support to Sales to help them achieve firmwide growth targets and commercial success. Our new French speaking team member will support our FraBeLux & NL Sales teams in the management of their daily activities and in ensuring an excellent client experience.
The Sales Support team focuses on customized client analysis and reports, tailored client specific materials, organization of webinars, managing follow-ups, and working in close co-operation with Relationship Managers to understand the needs of our clients and the sales teams that serve them. The position requires strong communication and internal-team work qualities, as it will be dependent on sourcing in a fast and complete manner information from sales and specialist teams. Precision, attention to detail and a good understanding of the asset management industry are a requirement in order to provide accurate and meaningful material to internal stakeholders and ensure effective business analysis. This position will give you immense exposure and will afford the chance to learn about the financial industry across the Index and Active product suites, with significant growth potential and scope to make an impact.
The responsibilities of the individual in this position include:
• Direct interactions with clients to answer queries and work with functional teams within BlackRock to provide best-in-class service to the sales teams and indirectly to clients
• Part of a team responsible for managing the country mailbox and hotline responding to individual and institutional queries covering our alpha and index offerings
• Assist the team in producing client intelligence and updates, and aiding the team’s response to ad hoc queries in a timely and professional manner
• Support regarding client due diligence requests in collaboration with the other Sales Support teams
• Involvement in any projects which support the business development of the team, including the creation and formatting of custom reports
• Liaising with product specialist teams to help the Sales Support team in answering client queries, perform analysis and provide additional information
• Assisting relationship managers by coordinating post meeting follow upsg. working with business partners to provide additional information on funds, running analysis
• Creating content and presentations for relationship managers to use in client meetings and obtaining compliance and business approval
• Liaising with automation & reporting team to improve processes, build efficiencies and increase quality standards for tailor-made reporting
• Responsible to ensure that all regulatory and legal requirements and standards are met, including achieving MIFID II Information Provider status
What you need to have:
• Bachelor’s degree or equivalent, previous experience in Financial Services is a plus
• Interest in financial markets and eagerness to learn and broaden understanding
• Superior written, verbal and interpersonal communication skills in English, and fluency in French is a must
• Advanced Windows-based software skills (PowerPoint, Excel, Outlook, Word)
• Must be comfortable interacting with clients and stakeholders across the firm
• Passion for excellence, significant initiative and attention to detail
• Strongly outcome oriented and flexible to stay ahead of client needs
What we offer:
• Acquire a broad knowledge of the asset management industry by interacting across the business
• Gain exposure to an extremely nuanced range of investment products and the services that support them
• Potential to work towards a relevant professional qualification
• Join the world’s leading asset management firm