Sales Support RM with French/Dutch (PE-10723)

A munkáltatóról / About the company
Our client is a multinational financial company for which we are looking for new candidates for the following opened position: French/Dutch Speaking Sales Support RM
Pozíció részletezése / Position overview
What you’ll be doing:

The position will reside within the Sales Excellence team, based in Budapest. The key function is to support French/Dutch speaking clients in partnership with the respective iShares & Wealth Sales (iSW) teams. Key is to provide an excellent client experience, especially for retail investors, individual asset managers, individual financial advisors, savings & cooperative banks. Responsibilities will include answering product related queries from Relationship Managers as well as clients directly. Additionally, clients require tailor-made reporting solutions, for which the team needs to assure quality and handle distribution and feedback. The position requires strong communication and internal-team work qualities, as it will be dependent on sourcing in a fast and complete manner information from sales and specialist teams. Precision, attention to detail and a good understanding of the asset management industry are required to provide accurate and meaningful material to clients and ensure effective business analyses.

The responsibilities of the individual in this position include:
• Direct interactions with clients to answer queries
• Assist the team in producing client intelligence and updates, and aiding the team’s response to ad hoc queries in a timely and professional manner
• Involvement in any projects which support the business development of the team and improves business processes
• Part of a team responsible for managing the country mailbox and hotline responding to individual and institutional queries covering our alpha and index offerings
• Liaising with product specialist teams to answer client queries, perform analysis and provide additional information
• Liaising with automation & reporting team to improve processes, build efficiencies and increase quality standard for tailor-made reporting solutions
• Responsible to ensure that all regulatory and legal requirements and standards are met, including achieving MIFID II Information Provider status
• Communicate on the company’s different products and service propositions

What you need to have:

• Interest in financial markets and eagerness to learn and broaden understanding
• Strong written, verbal and interpersonal communication skills in English is a must. Fluency in French/Dutch is also expected.
• Advanced Windows-based software skills (PowerPoint, Excel, Outlook, Word)
• Must be comfortable interacting with clients and stakeholders across the firm
• Passion for excellence, significant initiative and attention to detail
• Strongly outcome oriented and flexible to stay ahead of client needs
• Bachelor’s degree or equivalent, previous experience in Financial Services is a plus


Cím: 1134 Budapest, Dévai utca 19. VIII/811

E-mail cím:

Mobil: +3670 399 9557

+3630 4450677
(English speaking contact)