UI/UX Product Designer (KE-10664)

2021-10-06-Budapest-IT/Telekom
A munkáltatóról / About the company
Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for UX Product Designer to their Budapest office.
Pozíció részletezése / Position overview
What you’ll be doing:

Work with Transformation team including Agile Squad Product Owners, to define experience design epics and build backlogs that will enable delivery of desired end state customer experience
Empathise with the user: Conduct research including desk analysis, competitor landscaping, market research, user surveys, user interviews, contextual enquiries and heuristic reviews
Define the current state: Create empathy maps, journey maps, experience maps, service blueprints, XD problem statements and personas.
Ideate the future: Lead ideation workshops, create problem statements, design hypothesis and ideate the future state
Prototype and iteratively test your ideas with users, with successful implementation.
Interlock your experience design requirements with the process and workflow leads
Support cross Programme collaboration to ensure the best solutions are considered and developed in line with the strategy, keeping the voice of the customer at the heart of all recommendations
Take responsibility for a subset of the Global customer journey, working with End to End Experience Design Leads to continuously improve the experience and it’s performance based on targeted business outcomes, aligned to the Global strategy
Home office is available in this role depending on further agreement

This role will suit you if you have the following skills:

Soft skills:
Ability to meet the customers’ needs in line with the business requirements
Communicating effectively and efficiently while adapting to your audience and getting the message through as intended
Ability to comprehend and to oversee various aspects of a problem or a situation
Ability to find root causes of problems and to focus on their quick and efficient solution

Professional skills:
Design Thinking and Ideation
User Research in a Business to Business context
Experience Design across multi channels
Human Centred Design and User Iterface Design
Communication, Co-Creation and Collaboration
Experience with the following tools are considered an advantage: UXPressia for multi channel end to end experience design, Figma for User Interface design, UserTesting.com for prototype testing, Mural as a collaboration platform

Language skills:
English on a fluent level

KAPCSOLAT

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