The Service Management Office Supporter is responsible for all aspects of commercial administration for ensuring that customer requirements for service orders are depicted in accordance with the contract.

What you’ll be doing:

Contract-compliant depiction of customer requirements (70-80 %)
• Administrative support of the Service Manager
• Document verification, distribution and filling of quotations.
• Define contract structure and create in SAP (contract/item creation incl. assignment of contract characteristics)
• Billing preparation& budget controlling
• Identification and clean-up of missing components according to vendor information
• Contract administration
• Preparation reports for the customers
• Other general administrative tasks
Communication and relationship network (20-30%)
• Active communication to related interfaces- Service Management, sales team, contract admins, Customer.)
• Establishment and maintenance of relationship networks to the above-mentioned relevant parties to ensure a smooth process flow.

What you need to have:

• Secure verbal and written communication in German
• Good Excel skills (Formulas, Pivot charts, etc.)
• client oriented mind-set.
• ability to work in a team
• Commercial understanding
• Good self-organization and setting of priorities
• Process-oriented and analytical thinking
• High reliability

What we offer:

• Using & improving your language knowledge
• Training & talent programmes
• Language courses
• Fun & Diverse atmosphere