-- The Contract Management Professional will own end to end contract management including P&L performance, risk and obligations, financial targets and profit improvement for one or more small to medium contracts or regional contract management for complex contracts
-- He/she is the key commercial contact between the customers, the sales and service operations, maintains and develops customer/stakeholder relationships
-- He/she ensures that all services delivered to the contract/s by CDS are delivered to the standards required and/or contained within the customer contract/s
-- He/she will manage queries, disputes and escalations associated with the contract/s under ownership
-- He/she will manage contract derived risks, obligations, SLA’s and the management and mitigation of same
-- He/she is responsible for governance and reporting tasks (CGR, IRT etc)

What you need to have:

Soft skills:

-- Ability to meet the customers’ needs in line with the business requirements
-- Focusing on the objectives and the required outcomes of the processes while delivering a service
-- Working with a cooperative and positive attitude in a group setting to achieve common goals
-- Communicating effectively and efficiently while adapting to your audience and getting the message through as intended
-- Taking the responsibility and taking care of the consequences of making a decision
-- Proven experience in delivering effective and engaging presentations to a variety of audiences
-- Agile with complex business processes ( p.ex. Lead 2 Cash) is an advantage

Professional skills:

-- Interest or experience in complex projects is an advantage
-- Contract and business management experience in multinational environment is an advantage
-- Problem solving skills with a can do attitude in a changing environment
-- Confident user of MS Office Applications (including intermediate excel)
-- Minimum bachelor degree and 2+ years relevant working experience in B2B customer and business management field is an advantage

Language skills:

-- English on a fluent level
-- German on a fluent level

What we offer:

-- Use and improve your language knowledge
-- Go through a professional and personal development
-- Regular knowledge sharing sessions, as well as out of office events
-- Internal training framework