B2B & Customer Solutions Manager (PE-10262)

A munkáltatóról / About the company
For our multinational client who provides various IT services, we are looking for new candidates for a B2B & Customer Solutions Manager – English & Any European language position.
Pozíció részletezése / Position overview
What you’ll be doing:

• Accountable for driving and delivering the optimal commercial and supply solutions for customer bids / contracts, while maintaining customer lifecycle and procurement expertise of category strategy, supplier knowledge and product life cycles
• Build and maintain customer lifecycle and procurement expertise including around sectors, customer contracts, category strategy, supplier knowledge and product life cycles
Deliver customer bid / contracts, procurement approach and plans, collaborating with global / regional category teams, stakeholder community and suppliers, leveraging best practice procurement approaches and commercial levers
• Apply best practices around customer lifecycle procurement, including bid support, sourcing approach, commercial models and Total Cost of Ownership, project delivery and transitions
• Provide input and support delivery of global / regional category strategy, policy and framework
• Maintain partnership with internal and external stakeholders, deliver bid / contracts in a quality, cost and time effective way
• Deliver customer bid / contract, the optimum commercial models and procurement / sourcing plan, ensure the flowing down of customer terms to 3rd parties and time-critical buying schedules meeting project provisions
• Execute sourcing plans for bids and contracts in a quality, cost effective and timely manner, maximizing commercial advantage
• Aggregate and plan for sourcing of cross-category goods and services as part of ‘Portfolio’ purchasing for Resale Develop and agree complex and unique BOQs and BOMs with local technical stakeholders/ specifiers in Industry vertical/ CFUs
• Maintain category / industry vertical expertise around new technology, market dynamics, supplier strategies, commercial models, product life cycles and partner programmes; and support the implementation of category strategy
• Manage relationships with customers /CUs/CFUs/Industry vertical, capture and align requirements, negotiate commercial and contractual arrangements, ensure solution delivery Customer Solutions Manager’s role involves sourcing non-category specific add-ons for local offices
• Home office is available in this role depending on further agreement

What you need to have:

Soft skills:

• Demonstrates a track record of decision making capability and deliver against key metrics
• Demonstrates strong continuous improvement skills that exceeds customer expectations

Professional skills:

• 5-7 years experience within the Procurement function
• Strong experiences in Source to Contract process, able to understand complex customer requirements, and manage bids and contracts from requirement design to contract execution
• Strong business expertise in customer solutions, portfolio purchasing and relevant categories, particularly around customer requirements, supplier capabilities, commercial models, product lifecycles and partner programmes required to deliver portfolio and customer requirements
• Ability to manage complex, strategic and commercial requirements between the company and Suppliers, deliver projects and results on time and in full
• Strong relationship management skills & ability with stakeholders within a matrixed environment

Language skills:

• English on a fluent level
• Any European language knowledge is mandatory (Spanish, Italian, Dutch, Frech or other European)

What we offer:

• Multinational and modern environment
• Competitive compensation package
• Good possibilities to grow within the company
• Personalized training opportunities


Cím: 1134 Budapest, Dévai utca 19. VIII/811

E-mail cím: office@jobsgarden.hu

Mobil: +36 70 320 9392, +36 30 445 0677