System Administrator (Application manager) (TB-9987)

2020-08-26-Budapest-IT/Telekom
A munkáltatóról / About the company
Our client is a prestigious multinational company with worldwide presence, for which we look for a Cloud Technical Support Analyst (French/ German speaking) .
Pozíció részletezése / Position overview
Tasks & Responsibilities:

– 2nd and 3rd Level IT Incident Management and Problem Management
– Application Support ( multiple applications used in the Pharma industry )
– Change Management (documentation and execution)
– Validation documentation
– Knowledge Management (creation and maintenance of knowledge base articles)
– System life cycle documentation according to pharma clients’ regulations
– Maintenance & development activities on an as needed basis
– Application monitoring
– Representation of the client during application-related audits (Vendor & client management)
– Communicate, coordinate and manage IT activities with IT internal partner functions and vendors ( end-to-end ownership )
– Drive the solution and maintenance of technical issues and challenges
– Working with Windows Server, NTFS permissions, Windows Powershell, SQL Programming, Oracle Database
– Work consists 30% technical (high level) work – 70% documentation and client relationship management
– Any task assigned by Team Lead
– Support window: Mon-Fri, 9 AM – 5:30 PM or 10:30 AM – 7 PM
– Weekend availability: scheduled / unscheduled maintenance and disaster recovery planning

Requirements: technical skills:

– Middleware Engineering à Performs design and configuration of middleware infrastructure and platforms. Provides coherent distributed middleware that connects software components and applications. Interacts with development team and analyses requirements to implement middleware architecture.
– Experience with webservers (- JBoss; – Tomcat)
– Experience with Oracle-based databases
– SQL, PowerShell
– Experience with application environments running on Windows
– Experience with Citrix

Required qualifications & Professional background:
– High school degree + IT certificate and min. 5 years of experience OR any IT related degree and few years of professional experience in IT Lead/ project manager role
– IT engineer/ IT Lead /Team lead
– Project management experience needed!

Soft Skills & Personality
– High level of emotional intelligence
– Strong people management skills
– Client relationship management experience & Vendor management experience
– Willingness to take end-to-end ownership
– Accountability, Reliability
– Diplomatic, prudent, level-headed attitude
– Ability to learn quickly
– High level of adaptability ( to non-ITIL, personal connection driven environment )
– Able to showcase a steep learning curve
– Experience working in a highly demanding environment with challenging clients and customers

Soft Skills & Personality
– Problem solving skills
– Strong affinity for documentation à interested in working in a GxP validated environment , where co-related system documentation preparation and maintenance is key à stylistics and client-specific validation terminologies must be upheld with 100% accuracy

What we offer – Our benefits:
• Competitive salary package + cafeteria + annual bonus system
• Fancy modern office environment with remote work option
• Professional training team with in-house & online training opportunities
• Discount fitness opportunity nearby + All You Can Move Sportpass
• Free medical service package in Medicover
• Free tea/coffee + fruit days
• Language course reimbursement
• In-house yoga + zumba workout

If you interested in this position, please send your CV brigitta.tamasi@jobsgarden.hu.

KAPCSOLAT

Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím: office@jobsgarden.hu

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