Senior Commercial Analyst ( HÉ - 9278)

A munkáltatóról / About the company
Our multinational partner is currently looking for a Senior Commercial Analyst.
Pozíció részletezése / Position overview
What you’ll be doing:

-Responsibility for handling recurring and ad-hoc requests from existing customers and/or our sales and business management teams.
-Responsibility for a combination of customer request management, administrative tasks, data management, commercial analysis, asset and technical detail investigation, margin management
-Dedicated to a larger number of smaller size customers and needs to work on a project basis with proper prioritization
-Taking ownership of resolving any issues that may impact customer experience or contract margin by promptly and proactively liaising with the relevant department for swift resolution
-Keeping sales and business management teams informed about the progress of their request via direct contacts and system updates
-Assisting in delivering a number of process or profit improvement initiatives and creating specific reports to support decisions

What you need to have:

Soft skills:

-Ability to meet the customers’ needs in line with the business requirements is a must
-Focusing on the objectives and the required outcomes of the processes during delivering a service is a must
-Working with a cooperative and positive attitude in a group settings to achieve common goals is a must
-The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience is a must
-Ability to comprehend and to systematically organize the various aspects of a problem or situation is a must
-Taking the responsibility and takes care of the consequences of making a decision is a must
-Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation is a must
-relevant experience managing and supporting sales transactions is an advantage

Professional skills:

-Very good knowledge of MS Office Applications and agile with complex and large volume of data handling is a must
-Bachelor degree and minimum 2 years relevant working experience in SSC/Customer Service environment is a must
-Interest in telecommunication field is an advantage

Language skills:

– English on a fluent level is a must
– German on a fluent level is a must

What we offer:

– Inspiring new challenges (various assignments, products and teams)
– Employee and Family Friendly Workplace – Opportunity to work from Home
– Supportive team culture
– Competitive salary and benefit package
– Professional development programs, trainings and educational support
– Private health insurance package


Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím:

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30