English Speaking First Line Analyst (SZJ-9667)

A munkáltatóról / About the company
Our multinational client is looking for new candidates to First Line Analyst position to their Komárom-based Center.
Pozíció részletezése / Position overview
What you will be doing:

– Answering support queries via tools, phone and email, keeping daily contact with our users
– Resolving IT issues which can occur during the course of office work
– Documentation and logging of calls on the ticketing tool
– Delegation of problems which cannot be resolved on first level to the competent teams
– Maintaining and improve customer satisfaction level

What you need to have:

-Experience or strong interest in IT field with a customer focus attitude
-Strong knowledge of hardware and OS
-Speak, read and write English fluently.
-Work together IT manager mainly and need to work with all employees
-You will work by all of the method (Skype, phone, orally)


Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím: office@jobsgarden.hu

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30