Conferencing Event Coordinator /Nightshift coverage/ (SZJ-9618)

2019-09-12-Debrecen-Ügyfélszolgálat
A munkáltatóról / About the company
Our multinational partner company is searching for candidates for an Conferencing Event Coordinator /Nightshift coverage/ position.
Pozíció részletezése / Position overview
What you’ll be doing:

As Conferencing Event Coordinator, you will be in charge of:

– Owning, driving, communicating, updating and proactively representing BT in all domains of activities during predominantly nightshift coverage, between Sunday and Thursday
– Helping the users with the establishment of Conferencing service connection and guide them on how to use the service via the usual business communication channels such as e-mails and phone calls
– Responsible for delivering customer service as defined by BT Conferencing customers
– Handling customer queries via phone and e-mail system
– Providing 1st line support for internal and external customers
– Proactive software based monitoring alarm response
– Provide process improvement input wherever possible

What you need to have:

Soft skills:
– Ability to meet the customers’ needs in line with the business requirements
– Working with a cooperative and positive attitude in a group settings to achieve common goals
– The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience
– Taking the responsibility and takes care of the consequences of making a decision
– Good troubleshooting skill: able to define problems and offer valid resolution
– Demonstrated willingness and aptitude to learn new technologies and participate in BT Conferencing training issues
– Ability to interface with Executive Leadership and Technical Staff

Professional skills:
– Working knowledge of PC’s and a Windows based system

Language skills:
– English on a fluent level

KAPCSOLAT

Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím: office@jobsgarden.hu

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30

COPYRIGHT 2017 © JOBSGARDEN