Technical Support Specialist (BM-9602)

A munkáltatóról / About the company
Our client is a prestigious multinational company with worldwide presence, for which we look for an Technical support specialist (Level 2) to their Debrecen- based business services center.
Pozíció részletezése / Position overview
What you’ll be doing:

• Owning, leading and driving issues and representing BT during technical conference calls
• Handling technically complex incidents and changes
• Being responsible for cooperating with internal and external stakeholders and making sure you leave a lasting good impression
• Having the opportunity to learn from 3rd line network engineers throughout troubleshooting sessions
• Being exposed to a wide array of internetworking technologies (MPLS, DMVPN, SDWAN, ZScaler, BYOD WLAN, VoIP just to name a few) through supporting complex network solutions
• Finding out whether you are an early bird or a night owl thanks to the weekly rotating shift pattern

What you need to have:

• English on a fluent level
• In-depth understanding of LAN/WAN technologies (think CCNA-level knowledge, the certificate is not needed)
• 1-2 years’ of experience in technical support
• Familiarity with the following products is an advantage: Juniper, Adva, Avaya, Ipanema, Meraki
• For this position you’ll need an European citizenship or a valid hungarian working permit

What we offer:

• Technical and soft skill trainings thanks to our dedicated trainer team
• Office in the heart of Debrecen
• Lots of fringe benefits
• Learning is a perk of the job and it will guarantee that you will have plenty of options to choose from when advancing your career
• To witness the future of networking due to cutting-edge technologies


Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím:

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30