Senior IP Telephony / UC Engineer (Technical Management) (BM-9596)

A munkáltatóról / About the company
Our client is a prestigious multinational company with worldwide presence, for which we look for an Senior IP Telephony / UC Engineer (Technical Management) to their Budapest- based business services center.
Pozíció részletezése / Position overview
What you’ll be doing:

• Working standalone and in team as part of managed projects on incoming customer requests using defined processes for provisioning
• Validating incoming customer configuration service requests and implementing them using CUCM GUI or bulk admin toolset depending on the volume and nature of the query
• Implementing (create, cease, modify) customer sites (e.g. partitions, calling search space, etc.) in Call Manager and dealing with config of analogue and PSTN gateways
• Dealing with user device profiles, IPT device configuration, fix phone configuration, hunt groups, pick up groups and all telephony related configurable settings.
• Troubleshooting and consultancy to service desk, technical design team and Project Management
• Implementation of platform design concept changes with guidence of designers/planners, developing action pland and implementation plans to those
• Training junior team members and being coached by senior team members

What you need to have:

• English on a fluent level (German on a conversational level is an advantage)
• University / high school degree in engineering is an advantage
• Solid understanding of telecommunication principles, voice and IP Telephony solutions and protocols
• CVOICE or CIPTV1 / CIPTV2 level knowledge regarding CISCO Unified Communication (IPT) solutions
• Ability to configure and conduct troubleshooting for analogue and PSTN gateways with CISCO equipment, solid understanding of
CUCM, confidence to use Bulk Administration
• Advanced skilled with MS EXCEL, bulk administration tool is an advantage

What we offer:

• Use and improve your language knowledge
• Go through a professional and personal development
• Regular knowledge sharing sessions, as well as out of office events
• Flexible working hours (depending on your current allocation and customer needs)
• Home office is available, based on your personal needs and regulatory compliance
• Internal training framework, both methodological and technical trainings within the company


Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím:

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30