Technical Support Engineer / Tier3 level Backbone engineer (TB-9943)

2020-07-23-Budapest-Information Technology
A munkáltatóról / About the company
Our client is one of the world’s leading company in telecom sector. For its continuously growing organization we are currently looking for Technical Support Engineer / Tier3 level Backbone engineer.
Pozíció részletezése / Position overview
Main responsibilities:
• An individual contributor who provides expert post-sales support of software and/or hardware systems, sub-systems and/or applications for customers or field personnel utilizing telephone and remote diagnostic capabilities. Acts as the SME for complex issues and is the internal representative in critical escalations.
• Proactively reviews customer networks and determines where there may be issues by using multiple combined SW / HW components or cross multiple platforms using multiple protocols.
• Works with management and teams to implement.
• Displays expertise in industry protocols, solutions and customer situational management.
• Independently works on problems of diverse scope.

• 3-5 years of experience and a Bachelor / Master degree or equivalent

Prefered skills:
• Linux, Windows, Database/SQL and Java
• IP telephony, ISDN / SIP protocols, TCP/UDP, Networking
• Knowledge on any of the following Avaya products: WFO/ACR, AES, CM, SM/SMGR
• ACSS certification is an advantage

We offer:
– Excellent technical training
– Deep and comprehensive knowledge with networks solutions and devices
– Continuous knowledge transfer
– Expert career path
– Inspiring international team
– Regular language usage

If you are interested in the above position please send your CV in MS word format to and if you are not our registered user, please also register on our website:


Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím:

Mobil: +36 70 320 9392, +36 30 445 0677

Vezetékes: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30