Portuguese Speaking Service Desk Representative (PE-9463)

A munkáltatóról / About the company
On behalf of our multinational partner, we are searching for candidates for the following position: Portuguese Speaking Service Desk Representative.
Pozíció részletezése / Position overview
What you’ll be doing:

• Handle end user calls and web queries (Level 1 IT support)
• Act as the first point of contact for the customer
• Precise administration
• Act as primary contact between customer and resolving group
• Keep the user informed, own and follow up ongoing cases

What you need to have:

• Advanced or Native in Portuguese and you have upper-intermediate English language skills
• Previous experience gained in IT Help Desk/ any customer support role is an advantage but not a must (foundation IT training is provided after during the Onboarding period)
• A university graduate – fresh graduates are welcome!
• Willing to learn attitude, customer- focus mindset
• Excellent communication skills – both written and spoken
• Flexible, open-minded personality, team player
• Open for working in shifts (daily & night shift also)

What we offer:

• Competitive salary and benefit package (cafeteria + annual bonus)
• Fancy office environment in Budapest
• Training and continuous learning and certification opportunities
• Multilingual, multicultural environment with native colleagues
• All You Can Move SportPass for fitness opportunities
• Free medical benefit package at Medicover
• Reimbursable language courses
• Team events, company events, fruit days


Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím: office@jobsgarden.hu

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30