Italian Speaking Service Desk Analyst (PE-9411)

A munkáltatóról / About the company
On behalf of our multinational partner, we are searching for candidates for the following position: Italian Speaking Service Desk Analyst
Pozíció részletezése / Position overview
What you’ll be doing:

– Handle end user calls and web queries
– Act as the first point of contact for the customer
– Precise administration
– Act as primary contact between customer and resolving group
– Keep the user informed, own and follow up ongoing cases

What you need to have:

– Advanced or Native in Italian and you have upper-intermediate English language skills
– Experienced in customer service – experience gained on an IT Help Desk is an advantage but not a must
– A university graduate – Fresh graduates are welcome
– Desire to learn – no IT background required, training will provide the necessary technical knowledge
– Excellent communication skills – both written and spoken
– Flexible, open-minded personality and a “can do” attitude

What we offer:

– Competitive salary package (base salary + cafeteria + annual bonus system)
– Fancy, modern office environment in Budapest, 9th district, Mill Park office building
– In-house training and continuous learning opportunities (monthly training calendar)
– Multilingual environment, native colleagues, inspiring working atmosphere with multicultural community and state-of-the-art technologies
– Sport allowance on a discounted price to a fitness center just opposite to our office building (Millenium Fitness) + All You Can Move SportPass
– Medical benefit package at Medicover
– Language course reimbursement
– Fun: free coffee/ tea in the kitchen, fruit Tuesdays & team/ company events


Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím:

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30