IT Service Desk Supervisor (TB-8509)

2018-04-13-Budapest-IT/Telekom
A munkáltatóról / About the company
We are looking for top candidates for an IT Service Desk Supervisor position. Our multinational partner enterprise is an active member of the European energy market, which secures its top position with innovative solutions.
Pozíció részletezése / Position overview
Responsibilities

• Manage, solve or escalate incidents and requests reported by end users according to internal processes and SLAs
• Coordinate issues with external IT infrastructure service providers including networking, hardware purchasing and maintenance
• Install and maintain Windows based desktop systems, support and manage Windows servers, Active Directory and other services
• Administer reported incidents, its solution and related knowledge base items
• Participate in the continuous development of IT infrastructure services including analyse the business demand, define the potential options and implement the selected solution
• Supervising the daily operation of IT infrastructure support team

Requirements:

• University or college degree in information technology or economics
• 3-5 years’ professional experience in IT infrastructure support
• Deep knowledge in Windows desktop and server operating systems
• Deep knowledge in directory services, Active Directory
• Experience in desktop management systems
Very good English language skills
• Excellent problem-solving and communication skills
• Reliability, thoroughness, abstract and analytical thinking
• Costumer focus and ability to work well under pressure

Location : Budapest

KAPCSOLAT

Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím: office@jobsgarden.hu

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30

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