French Speaking Second Line Analyst (BB-8858)

A munkáltatóról / About the company
Our multinational client is a leading provider of IT infrastructure services for which we look for new candidates to French Speaking Second Line Analyst position.
Pozíció részletezése / Position overview
What you’ll be doing

• Resolve complex problems and assignments
• Perform a complex range of technical work activities remotely
• Document and report on work completed to ensure compliance with company and customer procedures
• Contribute to the development of technical procedures and standards
• Acts as a role model for colleagues providing guidance around technical and behavioural competencies
• Adapt quickly to dynamic team environments to maintain consistent effective contribution
• Identify own development needs in line with business objectives

What you need to have

• Strong intermediate knowledge of English and fluency in French
• 1-3 years of experience in relevant IT Service Desk environment is a must
• Solid knowledge of MS Office, Windows, active directory and VPN
• Experience with ticketing tools – preferably SM9, Service Now
• Excellent communication skills
• Analytical and systematic approach
• Great team player

What we offer

• Participate in trainings and talent programmes
• Go through a professional and personal development
• Work in a fun and diverse atmosphere
• Have a stable workplace with flexible scheduling


Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím:

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30