Service Support Engineer (English or English + Portuguese or Italian or German) (MP - 8405)

Pozíció részletezése / Position overview
Job Responsibilities:

• As the role holder, you will be doing technical support of infrustructure using technical skillls aquired on internal trainings
• Technology and devices which will be supported by you are related to Voice and Data parts of infrastructure and produced by Avaya and Cisco
• You will be a part of highly professional team, where you will be able to develop your technical skills.
• All support teams are situated on one single floor, which gives great possibility to gain high level technical knowledge
• Extremely small amount of incoming calls, what lowers stress level almost to zero.
• We are receiving already reviewed incidents from Service Desk that reduces communication with user to a very rare and short event
• Additonally you will have right to chase suppliers who have contractual obligations before BT – this will need some soft skills


• Ability to meet the customers’ needs in line with the business requirements is an advantage
• Focusing on the objectives and the required outcomes of the processes during delivering a service is an advantage
• Working with a cooperative and positive attitude in a group settings to achieve common goals is a must
• The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience is an advantage
• Ability to comprehend and to systematically organize the various aspects of a problem or situation is a must
• Taking the responsibility and takes care of the consequences of making a decision is a must
• Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation is an advantage
• Technical set of mind is a must

Professional skills:

• Knowledge of network and voice infrastructure is an advantage
• Knowledge of Avaya and Cisco devices and technologies is an advantage

Language skills:

• English on a fluent level is a must
• Italian, Portuguese or German on a conversational level is an advantage

What we offer

• Supportive corporate culture
• Inspiring working teams
• Competitive salary and benefit package
• Professional development programs, trainings and educational support
• Employee and Family Friendly Workplace
• Private health insurance package

If you are interested in the position above, please push the „Apply” button. Or send your CV in MS Word format to Bence Balogh . Please rest assured that your personal details will be dealt with in a professional and confidential manner. Thank you!


Cím: 1037 Budapest, Montevideo u. 16/B

E-mail cím:

Telefonszám: +36-1-439-2940

Fax: +36-1-439-29-63

Viber / Whatsapp elérés: 06-70-684-00-30